.pending-chip {
  display: inline-block;
  width: fit-content;
  padding: 3px 7px;
  border-radius: 6px;
  background: #fff0f2;
  color: #b42d3f;
  font-size: 12px !important;
  font-weight: 600;
  line-height: var(--ui-leading);
}
.chat-thread-title .pending-chip {
  margin-left: 10px;
  color: #b42d3f;
}
.chat-contact .pending-chip {
  margin-right: 30px;
}
.pending-banner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  border-left: 4px solid #b42d3f;
  border-radius: 7px;
  background: #fff0f2;
  color: #a32537;
  padding: 12px 16px;
  margin: 10px 0;
}
.pending-banner button {
  color: #a32537;
  border-color: #e1a9b1;
  background: #fff;
  flex-shrink: 0;
}
.pending-banner p {
  margin: 6px 0 0;
  overflow-wrap: anywhere;
}
.inbox-item.urgent {
  border-left: 4px solid #b42d3f;
  background: #fff0f2;
  padding-left: 12px;
}
.chat-ai-panel {
  margin: 8px 16px 0;
  border: 1px solid #a6c6b4;
  border-radius: 9px;
  background: #fff;
  flex: none;
  overflow: hidden;
}
.chat-ai-panel > summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 9px 12px;
  background: #e5f0e8;
  cursor: pointer;
  font-size: 14px;
  color: #245946;
}
.chat-ai-panel > summary::after {
  content: '▾';
  flex-shrink: 0;
}
.chat-ai-panel:not([open]) > summary::after {
  content: '▸';
}
.chat-ai-panel > summary span {
  font-size: 12px;
  color: #526e60;
  margin-left: auto;
}
.chat-ai-body {
  padding: 10px 12px;
  max-height: 230px;
  overflow: auto;
  font-size: 14px;
  line-height: var(--ui-leading);
}
.chat-ai-body p {
  margin: 0 0 8px;
}
.chat-ai-body .muted {
  font-size: 12px;
}
.chat-ai-text {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  margin-bottom: 10px;
}
.chat-ai-tools {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}
.chat-ai-tools button {
  font-size: 13px;
  padding: 6px 10px;
}
.staff-ai-consult {
  max-width: 960px;
}
.staff-ai-consult [data-ai-answer] {
  white-space: pre-wrap;
  line-height: var(--ui-leading);
  margin-top: 18px;
  overflow-wrap: anywhere;
}
.staff-notification-settings .check {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  margin: 12px 0;
}
.staff-notification-settings .check small {
  width: 100%;
  margin-left: 24px;
  color: #61776c;
}
@media (max-width: 700px) {
  .chat-ai-panel {
    margin: 5px 10px 0;
  }
  .chat-ai-body {
    max-height: 170px;
  }
  .chat-ai-panel > summary {
    flex-wrap: wrap;
    gap: 4px;
  }
  .chat-ai-panel > summary span {
    margin-left: 0;
  }
  .pending-banner {
    flex-wrap: wrap;
  }
  .chat-thread-title .pending-chip {
    margin-left: 0;
    margin-top: 5px;
  }
}

body.ui-readable :is(.chat-ai-panel, .chat-ai-body, .chat-ai-text, .staff-ai-consult [data-ai-answer]) {
  text-align: left;
  align-self: stretch;
}
body.ui-readable .chat-ai-panel > summary {
  justify-content: flex-start;
  text-align: left;
}